Privacy

Last updated 30 October 2026.

This website

drinkeats.com.au sets no tracking cookies and runs no ads. Your phone keeps a few things for this site, like the area you picked, the shops you saved, your recent orders (so you can order your usual again) and the name and mobile you last ordered with (so you don't type them again). They stay on your phone. On a shared phone or tablet, clear this site's data in your browser settings to remove them.

Finding your address

When you type an address, what you type is sent to Photon (komoot), an address search built on OpenStreetMap, to suggest matching addresses. We don't keep it. The address you pick stays on your phone.

When you order

You order and pay in DrinkEats, straight into the shop's own Square. Your name, mobile and what you ordered go on the order in the shop's Square, so they can make it and call you if something's wrong. The shop keeps it like any other sale.

We keep the same details with your order link for 90 days, so you can check your order and its receipt, then it's deleted.

Your texts are sent through Mobile Message, an Australian text message service. It gets your mobile and the text, nothing else.

If you ask for an email receipt, we use your email to send that one receipt and don't keep it. Your phone remembers it for next time, and you can clear it at checkout.

We never use your mobile for marketing and never sell your details. Card details go to Square, never to us or the shop.

What the shop sees

On its DrinkEats order screen, the shop sees your first name, what you ordered, any notes and your pickup time. If you order there again, it may see you as a regular: your first name and last initial, how many times you've ordered and your usual order.

The shop never sees your DrinkEats password, your DrinkEats account email, or what you order from other shops.

Your DrinkEats account

If you make an account, we keep your first name, your email or mobile, your password (scrambled, so nobody can read it) and your past orders, so you can see them in one place. If you sign in with Apple or Google, they confirm who you are and we get your email from them. If you add a passkey, your phone keeps the secret part and we keep only the public part.

Stamp cards, referrals and group orders

If you have an account, we keep your stamps for each shop that has a stamp card, and who referred whom so you both get your stamp. For a group order, we keep each person's first name and what they added until the day after pickup, then it's deleted.

Services we use

We use Cloudflare to run this site, store accounts and orders, and send emails (its servers are worldwide, including the USA). Square takes your payment (Australia and the USA); a few shops use Stripe instead (Australia and the USA). Mobile Message sends texts (Australia). Photon by komoot suggests addresses (Germany). If you sign in with Apple or Google, they confirm who you are (USA). Each only gets what it needs to do its job.

Shops that sign up

When a shop switches DrinkEats on at shops.drinkeats.com.au, we keep the shop name, suburb and the owner's name, email and mobile they give us, to set the shop up and get in touch about it. Emails to shops@drinkeats.com.au are only used to get back to you.

See, fix or delete your details

With an account, go to Settings to change your name or password, download everything we hold about you, or delete your account straight away.

Without an account, or for anything else, email hello@drinkeats.com.au from the email or mobile you used, and we'll show you, fix or delete what we hold. The shop keeps its own sales records in its Square.

Questions and complaints

Email hello@drinkeats.com.au and we'll reply within 30 days. If you're not happy with our answer, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.